Privacy Policy

This policy explains what personal information Dropreneurs collects, why we use it and the choices you have.

Who we are

Dropreneurs Ltd is the controller of personal information collected through this website and during initial sales conversations. When we process a client’s customer information as part of a paid service, the client will usually remain the controller and Dropreneurs will act as a processor under separate contract terms.

Information we collect

• Your name, email address and phone or WhatsApp number.
• Your business name, business type and information about how you currently handle enquiries.
• Information you choose to include in a form, email or call.
• Basic technical and security information needed to operate and protect the website and enquiry form.
• Records of our communication, proposals, contracts and payments if you become a client.

Why we use it

• To respond to your enquiry and decide whether we can help.
• To prepare a proposal, provide requested services and support our clients.
• To operate, secure and improve the website and our business.
• To keep financial, legal and business records.
• To send marketing only where we have a lawful reason and you have not opted out.

Our lawful bases

Depending on the situation, we rely on steps taken at your request before entering a contract, performance of a contract, legal obligations, our legitimate interests in running and securing the business, or consent. Where we rely on consent, you can withdraw it at any time.

Who receives information

We use trusted providers where needed to run the website and business. These may include HubSpot for the enquiry form and customer records, Google reCAPTCHA for form security, website hosting and security providers, professional advisers, payment providers and other tools agreed for a client project. We only share information when needed for a stated purpose, a contract or a legal requirement.

International processing

Some service providers may process information outside the UK. Where required, we use an approved transfer mechanism or rely on another lawful safeguard provided by the supplier.

How long we keep information

Enquiry information is normally reviewed regularly and deleted when it is no longer needed, unless you become a client or we must keep it for a legal, accounting or dispute-related reason. Client and financial records may be retained for the period required by UK law. Project data retention is agreed with each client.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your information, and to receive a portable copy. You may also withdraw consent and complain to the UK Information Commissioner’s Office. Contact us first if you would like us to handle a request.

Security and updates

We use reasonable organisational and technical measures to protect personal information. No internet service can promise absolute security. We may update this policy when our services or legal requirements change and will publish the new date on this page.